Pristatymas & Grąžinimas

PURCHASE RULES

"NightRidersShop" provides information about various partner services and offered goods, but is not responsible for their quality and conditions of provision. Further, if the partners do not update or inform about the changed conditions in a timely manner, the information on the partners' pages or service delivery points may differ from the information provided on the NIGHTRIDERS SHOP page.

"NightRidersShop" is only responsible for the Goods and Services sold on the nightriderslt.shop website. They are subject to returns, exchanges, warranties and refunds subject to certain terms and conditions. We invite you to familiarize yourself with the rules of purchase and use:

GENERAL PROVISIONS:
1.2 The purpose of these purchase and sale rules (hereinafter referred to as the Rules) is to regulate the sale of goods and the provision of services in the online store "www.nightriderslt.shop" (hereinafter referred to as the Online Store), ensuring compliance with the laws and legal acts of the Republic of Lithuania protection, compliance and enforcement of consumer rights. The online store is managed by NightRiderslt.shop, Gabrielis Lakis company code 1199838, registration address Skersinės sodų 4-oji str.30 (hereinafter - the Company).

The Company trades in various goods (hereinafter referred to as the Product): souvenirs, business gifts, teas, as well as all other goods that the Company may sell in the future. Paid goods within the next 3 days. are sent to the customer to the delivery address specified by the customer, by the chosen delivery method.
1.4. The Company distributes services (hereinafter referred to as the Service): educations, gastronomic tastings/educations, advance event tickets, various entertainment and services, electronic gift vouchers, as well as all other services that the Company provides or may provide in the future. Service vouchers/tickets/coupons are single-use or reusable forms of a special design and form, provided to the customer electronically, with service information that confirms the fact of advance payment by the buyer and entitles the buyer to purchase services at the relevant physical location of service provision, upon coordination of the fact of service provision from in advance, in accordance with the terms and conditions and terms of the service.
The Company sells Goods - souvenirs, business gifts, costume jewelry, and other goods - which can be purchased subject to certain terms and conditions of sale and delivery.
6. The Company's services are provided and goods are sold in accordance with these Rules, as well as other Company documents and legal requirements. All persons must familiarize themselves with these rules, i.e. i.e. both natural and legal persons (hereinafter - Buyers) who use the services provided by the Company in the online store and in physical places of service provision or trade.
7. When receiving, ordering goods or using the Company's services and resources, Buyers confirm that they are familiar with these Rules and undertake to comply with them. If the Buyer is not familiar with these rules, the Company has the right to refuse to provide services.
8. These Rules are an integral part of the terms and conditions of the transaction that Buyers enter into using the Company's services.
9. The Company reserves the right to change these Rules at any time, and such changes shall take effect from their publication in the Company's online store www.nightriderslt.shop and at the places of Trade or Services.

ISSUING VAT INVOICES
2.1 We can issue VAT invoices no later than the 5th of the following month.

Example: if you made the payment in 2023 July 20, then we can issue a VAT invoice until 2023. August 5 (inclusive).

RIGHTS AND OBLIGATIONS OF COMPANY AND BUYERS

Rights and obligations of the company:
3.1.1. The company must properly and timely provide services to all Buyers who apply and comply with the requirements of these Rules.
3.1.2. The company must properly communicate and cooperate with all applying persons.
3.1.3. The company has the right to refuse to provide services in the cases provided for in these Rules and legal acts.
3.1.4. The company also has other rights and obligations established by law and these Rules and can use them without any restrictions.
3.2. Buyers' rights and responsibilities:
2. 1. Buyers must:
2. 1. 1. Pay the Company properly and on time for the goods and services provided by the Company;
3.2.1.2. Not to violate and comply with these Rules, other publicly announced terms and conditions of the Company, legal instructions of the Company and the requirements of valid legal acts;
2.1.3. When providing data to the Company, to be responsible for their correctness, completeness and compliance with reality and to assume all related consequences for non-compliance with such requirements;
3.2.1.4. To implement and fulfill other duties imposed on Buyers as consumers by applicable legal acts.
3.2.1.5. From the moment of purchasing the Goods or Services, the Gift voucher, the Buyer is personally responsible for the security of the purchase receipt/voucher. The Buyer ensures that the identification data of the receipt/cheque will not become known to third parties (who, using someone else's receipt/cheque identification numbers, could forge the Goods or Services purchase receipt and Gift check, use it and/or otherwise harm the interests of the Buyer). The buyer, having learned that the identification data of his purchase receipt/cheque may be known to third parties, must immediately use these receipts/cheques or change the Service purchase receipt/Gift check, or contact the law enforcement authorities. From the moment the Service receipt or Gift voucher is sold/provided to the Buyer, the Company is no longer responsible for the security of the Service receipt or Gift voucher.

3.2.1.6. Keep the purchase document proving the purchase of the Goods/Services or Gift voucher during their entire validity period.

2. 2. Buyers have the right to:
2. 2. 1. Use all the Services provided by the Company in compliance with the requirements of these rules and the Company's instructions;
2. 2. 2. Receive from the Company publicly announced information held by the Company;
2. 2. 3. Use other rights granted to buyers as consumers by valid legal acts.

3.3. Before receiving/ordering Services and Goods, Buyers should familiarize themselves with the terms and conditions of the provision of goods, services, gift vouchers, the price, established restrictions and/or other service provision criteria each time. In case of uncertainty, Buyers must ask the Company for additional information.

4. Buyers using the Online Store are prohibited from:
4.1. Without the written consent of the Company, use any devices, programs or software for the purpose of copying the contents of the Online Store or for the purpose of any other illegal actions;
4.2. Use any devices, programs or software that may interfere with the proper functioning of the Online Store;
3.4.3. Perform any actions that would create an irrational or excessive load on the Internet store;

3.4.4. Buyers use the Online Store at their own risk. Buyers are solely responsible for the confidentiality of their password and/or keyword, if any. The Company does not guarantee and is not responsible for the fact that Buyers will not experience any interference or problems when using the Online Store.

3.5. In all cases, when receiving/applying for/ordering services, the Buyer must act intelligently, honestly and prudently, providing the Company with only correct information and clarifying all the circumstances relevant to him in a particular case and finding out all the information he needs.

APPLICABLE LIABILITY
4.1. For buyers who have violated the requirements of these Rules, the Company may use the measures provided for in these Rules.

2. In the cases provided for in these rules, the Company has the right, without separate notice, to use one or more of the measures provided for in the sub-paragraphs of this point at its own discretion:
2. 1. Refuse to provide services;
2. 2. Cancel the Buyer's order of Gift Vouchers, Goods or Services;
2. 3. Contact law enforcement or other competent authorities and transfer the buyer's data and other related information to them;
2. 4. Suspend or cancel the Buyer's right to access the Online Store indefinitely;
2. 5. Cancel the Buyer's registration in the Online Store, if it has been done;
2. 6. Take any other legal measures.
3. In the cases provided for in these Rules, the Company, having taken the measures provided for in these Rules as a result of the actions (inaction) of the Buyer, shall not compensate any direct and/or indirect losses incurred by the Buyer and/or its related Buyers who have violated the requirements of the Rules or legal acts.

TERMS OF PROVIDING SERVICES AND ELECTRONIC GIFT VOUCHERS:

Before purchasing the Services and Gift Vouchers sold by the Company, please carefully read the descriptions of the terms and conditions related to the service or product being sold (hereinafter - the Terms), which are prepared for each service or product separately and are an integral part of these rules. They define prices, content, characteristics, terms, provision, delivery procedure, location and other important information.
5.2. Buyers purchasing gift vouchers or services also agree to all their Terms of Use, which are binding and applicable to Buyers. The Company and/or the Service Provider may refuse to provide services, sell goods or apply sanctions to Buyers who do not comply with the Terms of Use or Provision.
5.3. The Company provides public information available to all Buyers who contact it directly.
4. Service purchase receipts and Gift vouchers are issued to Buyers only after payment of their full price and applicable additional fees, if any, unless the Buyer and the Company agree otherwise. Information about the prices of Goods, Services and Gift Vouchers, applicable additional fees and payment conditions is available in the online store nightriderslt.shop or by contacting the Company directly.
5.5. The following information is indicated and/or recorded on Gift receipts and Service purchase receipts: Service name, value (nominal value), validity, indicating in months or providing start and end dates, place of service provision and other relevant information, identification numbers, other information required properly inform the Buyer, perform the functions of providing the ordered Product or Service.
5.6. In order to meet the different needs of different Buyers, the Company has the right to make it possible for Buyers to pay for the Services at the Company's Trading locations by paying in cash, paying by card or paying for the Services in the Company's Online Store, by using electronic banking services or by contacting by e-mail and ordering an advance invoice for payment and paying it. Payment methods may be limited due to technical obstacles or other important circumstances.

5.7. In order to ensure the quality and appropriate provision of Services, the protection of the Buyer's data and the identification of the Buyer, the Company has the right to require that the Buyers who wish to use the opportunity to purchase Goods and Services using the online store register in the online store or fill out an electronic registration form. Buyers who have registered or purchased goods or services in the Company's online store must comply with the rules and requirements of use established by the Company, applied in the online store, and in case of non-compliance with these Rules and requirements, the Company has the right to cancel the registration of such Buyers or not to provide goods and services.
5.8. Orders for services in the online store are processed only after verification of contact and financial information. If Buyers provide incorrect information, the Company may cancel the order and/or registration of the Buyer who provided incorrect information or apply other sanctions.
5.9. The Company can set a limit for ordering Goods and Services in the Online Store, which cannot be exceeded. If a larger quantity of Goods or Services is required than the available limit, then the Buyer must contact the Company and, if possible, the Company may, but is not obliged to, provide additional provision of Goods or Services.
5.10. The Company has the right to establish additional and/or other conditions for the provision of Services, although not provided for in these Rules, by informing about this publicly in the online store or in another way chosen by the Company.
5.11. The provision of the Company's services may be suspended or terminated due to technical obstacles or other circumstances. The Company also has the right to suspend and/or terminate the provision of Services or the delivery of Goods to a specific Buyer, if this Buyer violates these Rules, other rules or conditions established by the Company, behaves criminally or his actions are contrary to public order or good morals.
5.12. The Company is not responsible for damage to the Goods during transportation that is not the fault of the Company, disruptions in the provision of Services due to natural conditions, the fault of Partners and/or the actions of Buyers and third parties.
5.13. All Buyers who have the legal and, in certain cases, technical capabilities (Internet, telephone, etc.) to enter into such transactions, can purchase goods, services and gift vouchers and use the Company's services, i.e. i.e. Buyers with full capacity or limited (incomplete) capacity, but able to enter into such transactions.
5.14. Taking into account the fact that the Company also distributes Goods, Services and Gift vouchers provided by Partners, giving the right to services and goods provided by other Service Providers, the conditions for the provision of such services are determined and submitted to the Company by the persons providing those Goods or Services. For this reason, the conditions and information for the provision of Goods and Services may differ. The Company is not responsible for the quality of goods and services provided by Partners and does not have the right to determine the conditions of provision of Goods and Services provided by Partners.

When paying for Goods or Services with a Gift Voucher or presenting a receipt for the purchase of Goods and Services, it is collected and non-returnable or the receipt/voucher identification number is entered into the system as used.
5.16. One Gift check or Goods and Services purchase receipt can be used to pay for purchases only once. After settlement, the check/receipt becomes invalid.
5.16.1. Only the goods and services specified in the check/receipt can be paid with a gift check or a receipt for the purchase of services.
5.16.2. If the price of the purchased Goods or Services is higher than the amount on the check or receipt, the buyer covers the difference through other payment methods.
5.17. The Partner has the right not to accept a receipt for the purchase of Goods, Services or a Gift voucher for payment, if it is damaged, the unique identification number is illegible, such a number does not exist in the system or the design and format of the receipt/check differs from the original graphic design of the Company.

5.18. If the Goods, Services purchase receipt or Gift voucher is damaged and it is impossible to identify it or its graphic design does not correspond to the original design, it will not be accepted, the money for it will not be returned, the holder of such receipt/voucher will not be provided or sold additional services or goods related to the distribution of the Company (gifts check validity extension, splitting, replacement and other services).
5.19. Different conditions for the provision of Services may also occur under the circumstances provided for in these rules.
5.20. The Company shall send to the Buyer who has purchased Goods, Services or a Gift voucher e. way, a copy of it is submitted only to the e-mail specified at the time of purchase. by post If the Buyer wishes to receive a Gift voucher by other e-mail by mail, the Company has the right to ask the Buyer for additional data needed to identify the purchase (e.g. a document confirming payment, confirmation of the request with a qualified e-signature, etc.).

CONDITIONS AND PROCEDURE FOR EXTENSION OF THE VALIDITY OF SERVICES AND GIFT VOUCHERS
6.1. The validity period of Services and Gift Vouchers is indicated in the descriptions attached to the service and/or on the voucher. The validity period of the gift voucher starts from the day of its purchase, i.e. i.e. from the moment when it was paid for in accordance with the procedure provided for in these Rules, unless the Company and the Buyer agree otherwise in writing.

6.2. The term of service provision or Gift voucher may be extended, but is not required to be extended, because the Company distributes both its own and Partners' sold Goods and Services, the provision of which is affected by human resources, seasonality, natural and other conditions, therefore due to the possibility of extending or not extending certain Service provision it is necessary to contact the Company by e-mail by mail (nightriderslt@gmail.com) in advance, at least 7 (seven) days before the expiration date.

6.2.1. After the expiration of the validity of the Services or Gift voucher and without contacting the Company regarding the possibility of extending or changing the Services to other services or Goods provided by the Company according to the available possibilities, but not necessarily, the receipt for the purchase of Services or the Gift voucher is considered to be no longer valid, it is non-exchangeable, the money is not refunded and cannot be compensated with other goods or services.

6.2.2. The Company informs the buyer individually in each case about the possible, but not mandatory, time for the provision of Services or the extension of the Gift voucher. But the maximum possible term extension is 31 days. The extension period is calculated from the moment of expiry of the Service receipt or Gift voucher. The total validity period of a receipt or check consists of the initial validity period and an additional extended period.

6.2.3. The free extension of the service is only applicable if the price of the Goods or Services has not changed or decreased during the estimated validity period of the purchase receipt/cheque. Otherwise, if the goods and services or the costs related to them have increased, the Company may apply a renewal fee, informing the Buyer of its amount in writing.

6.2.4. If a Service or Gift voucher extension fee is applicable, the Buyer may refuse to pay this fee, but in that case the Service or Gift voucher extension is not applicable, cannot be exchanged for other goods or services, money is not refunded or compensated in other ways.

6.2.5. The term of free Services and Gift voucher can be extended if the price of the Goods or Services has not changed or decreased during the initial validity period. In the event that the price of the Goods or Services has decreased after the time of their purchase, promotions, sales are applied, the Company applies a free extension of the provision of Services, but the difference between the price paid and the reduced price for the Goods or Services and Gift vouchers are non-refundable and non-compensable for the same price other Goods or Services are not additionally included.

6.3. It is possible to extend the term of the Service or Gift check only 1 (one) time.

6.4. In the request for the extension of the validity period of the Service or Gift voucher, the Buyer must specify: his name, surname, contact phone number, e-mail address, name of the ordered services, quantity, expiry date, unique code of the receipt for the purchase of the Service or the Gift voucher or attach a copy of the order.

6.5. The buyer can pay the renewal fee, if applicable, by making a transfer to the Company's account according to the prepayment invoice provided by the Company.

6.6. If the Service Receipt or Gift Voucher is not used within the specified validity period or within the extended validity period, the Gift Voucher and Services will not be exchanged and/or refunded.

TERMS AND PROCEDURE FOR EXCHANGE AND RETURN OF SERVICES AND GIFT CHECK
7.1. Buyers, before purchasing Services or a Gift Voucher, must evaluate all conditions related to the circumstances of service provision, including, but not limited to, working hours, location and other conditions of service provision.

7.2. The Company notes that money (here, money means all forms of payment used at the time of purchase, including but not limited to: cash, payment by credit or debit card, transfer made in electronic banking) for Services and Gift vouchers are non-refundable, except when the Buyer , who purchased the Service or Gift voucher remotely (i.e. in the Company's online store) refuses the provision of Services or returns the unused Gift voucher within 14 (fourteen) days from the date of purchase of the Services and Gift voucher, in accordance with Article 6.228(10) of the Civil Code of the Republic of Lithuania. After the buyer uses the ordered services and the Gift voucher, the money is not returned in such cases.

7.2.1. If the Service Provider cancels the provision of services or otherwise informs that the services provided by him will not be provided or the date, place or other essential criteria of the services have changed, the Buyer has the right to apply to the Company for the replacement of the existing Gift voucher or the ordered services with other ones of the Company. selling goods and services or submitting a request for refund in the prescribed form.

7.2.3. In the cases provided for in these Rules, the money is returned to the Buyer's bank account no later than two weeks from the date of submission of the request to the Company.

7.2.4. A request for a refund of money paid for services or a Dovan check can be submitted only by the buyer who has submitted a document confirming the payment or a copy of it.

7.3. In accordance with these Rules, the Buyer can submit a request in the prescribed form for the replacement of the Services or Gift voucher remotely by contacting the Company by e-mail. by mail 6.4. In the request for the extension of the validity period of the Service or Gift voucher, the Buyer must specify: his name, surname, contact phone number, e-mail address, name of the ordered services, quantity, expiry date, unique code of the receipt for the purchase of the Service or the Gift voucher or attach a copy of the order.

6.5. The buyer can pay the renewal fee, if applicable, by making a transfer to the Company's account according to the prepayment invoice provided by the Company.

7.2.3. In the cases provided for in these Rules, the money is returned to the Buyer's bank account no later than two weeks from the date of submission of the request to the Company.

7.2.4. A request for a refund of money paid for services or a Dovan check can be submitted only by the buyer who has submitted a document confirming the payment or a copy of it.

7.3.1. The Buyer has the right to exchange only valid and unused Gift Vouchers and ordered Services.

7.3.2. In the event that the ordered Services are exchanged for other, cheaper services or the Gift Voucher is exchanged for another cheaper Gift Voucher, the price difference is not refunded.

7.3.3. In the event that the ordered Services are exchanged for other, more expensive services or the Gift Voucher is exchanged for another more expensive Gift Voucher, the Buyer must cover the price difference.

7.4. When the Services or Gift Voucher is changed, its validity period does not change, but remains the same as the Service or Gift Voucher had before.

7.5. The request for the change is submitted remotely, by e-mail. by mail info@nightriderslt.shop. The buyer must specify: his name, surname, contact phone number, e-mail address, unique receipt number, and attach a copy of the check/receipt

7.6. Discounts are not applicable for exchanging services or Gift Vouchers.

GOODS DELIVERY PROCEDURE
8.1. When ordering goods, the Buyer can choose one of the methods of delivery of goods specified on the Company's website.
8.2. If the Buyer chooses the home delivery service during the order:

7.3.1. The Buyer has the right to exchange only valid and unused Gift Vouchers and ordered Services.

7.3.2. In the event that the ordered Services are exchanged for other, cheaper services or the Gift Voucher is exchanged for another cheaper Gift Voucher, the price difference is not refunded.

7.4. When the Services or Gift Voucher is changed, its validity period does not change, but remains the same as the Service or Gift Voucher had before.

7.6. Discounts are not applicable for exchanging services or Gift Vouchers.

8.2.1. The buyer undertakes to specify the exact delivery address of the goods.
8.2.2. The buyer undertakes to accept the goods himself. When accepting goods, it is necessary to present a valid personal identification document (identity card, passport or new model driver's license). If the Buyer does not accept the goods himself, even though the goods are delivered to the address specified by the Buyer, the Seller has the right to transfer the goods to another person at the address specified by the Buyer, and the Buyer does not have the right to make claims to the Seller regarding the delivery of the goods to the wrong person.
8.2.3. The goods are delivered by the Seller or his authorized representative.

8.3. If the Buyer chooses the delivery of the Goods to the Omniva postal machine when placing the order:

8.3.1. Goods weighing less than 30 kg can be picked up at self-service parcel terminals at Omniva post machines. Goods heavier than 30 kg are not delivered to post machines and parcel self-service terminals.
8.3.2. The shipment must be collected from the Omniva post machine within 7 (seven) calendar days after the Seller informed the Buyer by e-mail that the product can be collected.

8.4. In exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller, which the Seller could not control and reasonably foresee at the time of the conclusion of the sales contract.
8.5. The Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties unrelated and/or independent of the Seller or due to circumstances beyond the control of the Buyer.
8.6. At the time of delivery of the goods to the Buyer, the Buyer must check the condition of the shipment and the product(s) together with the courier, and in the case of physical collection of the goods at the Store, with the responsible person of the Seller or his authorized representative and sign the shipment transfer - acceptance document. After the buyer signs the consignment transfer-acceptance document, it is considered that the goods have been handed over in a suitable condition, without damages, the basis of which cannot be attributed to a factory defect, and there are no inconsistencies in the product(s) assembly (such as can be determined during the external inspection of the goods). Having noticed that the packaging of the delivered product is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s) is not complete, the Buyer must note this in the product handover - acceptance document and , in the presence of the courier, and at the place of physical collection of the goods, the Seller's representative, to draw up a free-form act of violation/inconsistencies of the shipment and/or the goods(s). If the Buyer does not perform these actions, the Seller is released from responsibility for damage to the goods, when the basis for the occurrence of such damage is not a factory defect and for discrepancies in the product set only if these discrepancies can be determined during an external inspection of the goods.
8.7. The risk of accidental breakdown or damage of the goods passes to the Buyer from the moment the goods are handed over to the Buyer.
8.8. If, based on these Rules, the Buyer does not pick up the goods within the specified period or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the representatives contact the Buyer regarding another time and/or method of delivery of the goods. Additional shipping charges may apply for repeat shipping. If the Buyer still does not collect the goods or fails to deliver them, such goods are returned to the Seller, the order is cancelled, and the money paid for the goods is returned to the Buyer, after deducting the bank charges applicable to the Seller for the bank transfers made and the goods delivery fee, if applicable.

GOODS QUALITY AND WARRANTY
9.1. The characteristics of each product sold by www.nightriderslt.shop are indicated in the product description attached to each product.
9.2. The goods offered by the seller are of suitable quality. The product complies with the consumer purchase and sale agreement if:
9.2.1. the product corresponds to the description provided by the Seller and has the same characteristics as the product that the Seller provided as an example or model when promoting that product nightriderslt.shop
9.2.2. the product is suitable for what this type of product is normally used for;
9.2.3. the product meets the quality indicators that are usually typical of products of the same type and that the Buyer can reasonably expect based on the nature of the product and the statements made publicly by the manufacturer, his representative or the seller of the product, including advertising and labeling of the product, regarding the specific characteristics of the product.

9.3. The Seller is not responsible for the fact that the size, shape, shade or other parameters of the goods sold by him may not correspond to the real size, shape, shade or other parameters of the goods due to the characteristics of the display used by the Buyer or other technical reasons beyond the control of the Seller. Product photos are for illustrative purposes only and are exemplary. Shades, inscriptions, parameters, dimensions, sizes, functions, and/or any other features of the original products may look different than in reality due to their visual characteristics, so please follow the characteristics of the goods that are indicated in the product descriptions.
9.4. The seller only provides a quality guarantee valid for a certain period of time for certain different types of goods, but not for all. If the product is covered by a warranty, then the specific warranty period and other conditions are specified in the product description or a warranty sheet is provided together with the product invoice.
9.5. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established by legal acts after purchasing a product or service of inappropriate quality.
9.6. For warranty service, if applicable, the Buyer must contact the Seller remotely by e-mail. By mail. nightriderslt@gmail.com

REFUSAL OF GOODS PURCHASE - SALE AGREEMENT
10.1. The right to withdraw from the Goods purchase and sale agreement after purchasing the goods on the nightriderslt.shop website:

10.1.1 The Buyer has the right to withdraw from the remotely concluded goods purchase agreement within 14 (fourteen) days without giving a reason by notifying the Seller remotely. Please note that the Buyer cannot exercise this right after concluding one of the contracts listed in Article 6.22810, Part 2 of the Civil Code of the Republic of Lithuania regarding:

10.1.1.1. goods that are manufactured according to the specifications specified by the Buyer or are clearly adapted to his personal needs;
10.1.1.2. goods that perish quickly or have a short shelf life;
10.1.1.3. if the packaged product is no longer suitable for return due to health protection or hygiene reasons and which was unpacked upon delivery;
10.1.1.4. goods which, due to their nature, are inseparably mixed with other items after delivery;

10.2. The Buyer must notify about the intention to use the warranty (if applicable) within the term of such warranty set by the Seller, calculated from the day of handing over the goods to the Buyer. The message is sent by e-mail. The message sent to nightriderslt@gmail.com must indicate the returned goods.
10.2.1. If notification is made within 14 (fourteen) calendar days from the day of handing over the goods to the Buyer, the provisions of Clause 10.1 of the Rules shall apply.
10.2.2. The buyer has the right to return the goods by sending them to the addresses indicated on the www.nightriderslt.shop e-commerce website. The buyer bears all costs and risks associated with returning the product, and costs associated with shipping and returning the product are non-refundable and non-compensable. 11.2.5.
10.2.3. The seller's money-back guarantee cannot be used if the following goods are ordered:
10.2.3.1. packaged goods that have been unpacked after delivery and are unsuitable for return due to health protection or hygiene reasons;
10.2.3.2. baby clothes;
10.2.3.3. toys, baby toys, baby care products;
10.2.3.4. goods that were manufactured according to the Buyer's individual order or are obviously adapted to him, or which, due to their nature, cannot be returned to the Buyer due to the loss (loss) of their commercial properties, are perishable or expire;

10.3. Rules for exchange and return of goods of suitable quality after purchase on the website www.nightriderslt.shop

10.3.1. The buyer has the right within 14 (fourteen) days from the day of handing over the goods to replace the purchased goods with similar goods of different dimensions, shape, color, model or completeness. If a price difference occurs when exchanging goods, the Buyer must settle with the Seller according to the recalculated prices. The buyer's notification of the desire to exercise the right provided for in this clause of the Rules with the specified returned goods is sent by e-mail. by email at nightriderslt@gmail.com
10.3.2. In the event that the goods were purchased at the physical sales points of the Company and the Buyer does not like the shape, size, color, model or completeness of the purchased goods, the goods are exchanged and returned in accordance with the Government of the Republic of Lithuania Regulation of 2014. July 22 by resolution no. 738 of the approved "Rules of Retail Trade". Within the term provided for in Clause 10.2.1 of the Rules, the Buyer has the right to exchange and return all goods that are not included in this list:

10.3.2.1. perfumery, cosmetics and toilet preparations;
10.3.2.2. photography and cinematography goods;
10.3.2.3. printed books, reproductions and other articles of the printing industry;
10.3.2.4. fabrics;
10.3.2.5. underwear;
10.3.2.6. baby clothes;
10.3.2.7. tights, stockings, socks and other similar articles;
10.3.2.8. men's, boys', women's or girls' undershirts, nightgowns, pajamas and similar articles;
10.3.2.9. pearls, precious stones, precious metals and their articles, excluding artificial costume jewelry;
10.3.2.10. works of art, collectibles and antiques;
10.3.2.11. weighing and measuring goods that have been specially prepared, cut, cut and similar at the request of the user.

10.3.2.12. according to the individual order of the Buyer or according to specific characteristics, goods and products that are personally adapted and manufactured for the Buyer;

10.3.2.13. grocery products and groceries (spices, teas and other products);

10.3.3. After the Seller has received the goods and assessed the condition of the returned goods, and if it meets all the return conditions, the Seller undertakes to replace them with the same goods only in the shape, size, color, model or completeness specified by the Buyer. If the Seller does not have a product suitable for replacement, he returns the money paid for the product to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notification of the desire to exercise this right, and if the Buyer's Product is not returned to the Seller, the term provided for in this clause is calculated from the day the Product is returned to the Seller.
10.3.4. The money for the product is returned to the Buyer to the personal bank account specified by him.

10.4. After using the rights enshrined in clauses 10.1.-10.3 of the Rules, the following shall be returned to the Buyer: the price of the goods, the administrative fee, if it was applied, and the costs of delivery and return of the goods are not refunded.
10.5. If the Buyer has purchased a set of goods, he must return the entire set of goods to the Seller, i.e. The buyer can use the rights provided for the return of goods only in relation to all the goods in the set.

PROCEDURE FOR RETURN AND EXCHANGE OF GOODS OF INADEQUATE QUALITY
11.1. Defects in the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the procedure laid down in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.
11.2. If the Buyer has purchased a product of inadequate quality, the Buyer has the right to demand one of the following remedies:

11.2.1. for the Seller to remove the defects of the goods free of charge within a reasonable period of time, if the defects can be removed;
11.2.2. to reduce the purchase price accordingly;
11.2.3. that the product is replaced with an analogous product of suitable quality, except in cases where the defects are minor or they were caused by the fault of the Buyer;
11.2.4. to return the price paid and to withdraw from the sales contract, when the sale of goods of inappropriate quality is a fundamental violation of the order.

11.3. If the product does not meet the quality requirements, the Buyer has the right to demand that the appropriate quality of the product is ensured, the price of the product is proportionally reduced, or unilaterally terminate the purchase and sale contract. In order to ensure the proper quality of the product, the Buyer has the right to choose to demand the repair (repair) of the product or to demand its replacement, except in cases where it would be impossible to fulfill the requirement or the Seller would incur disproportionate costs as a result compared to the costs of fulfilling another requirement, taking into account all the circumstances, including:

1) the value of the goods, if the goods had no defects;
2) the significance of the defects (non-compliance) of the goods;
3) whether the application of a different requirement would cause inconvenience to the Buyer.

11.4. For the buyer to return the goods, it is necessary to comply with the following conditions:

11.4.1. to report this to the contacts specified by the Seller on the website www.nightriderslt.shop or by e-mail. by mail nightriderslt@gmail.com The message must indicate the returned goods;
11.4.2. submit the document of purchase of the goods, the document confirming the guarantee (if it was issued);
11.4.3. submit a free-form application and submit it to the Seller

11.5. The Buyer can exercise the right to return goods of inadequate quality within 14 (fourteen) days from the day of handing over the goods;
11.6. The buyer must pay for the costs of delivery of the goods and the costs of returning the goods.

11.7. The seller undertakes to evaluate the returned product within 5 days.

11.7.1. After evaluating the returned product, the Seller informs the Buyer in writing or by other means of communication with the customer about the possible terms and conditions of replacement or repair. If the product cannot be repaired or replaced, the Seller, after evaluating the returned product, returns the money for the product to the Buyer's specified personal bank account within 14 (fourteen) days from the moment of product evaluation;

11.8. Money will not be returned for those goods that have been damaged intentionally or due to negligence (affected by chemicals, water, open fire, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or not according to their intended purpose. .
11.9. If the Seller has determined that the goods are of suitable quality, but they have been damaged or damaged due to the Buyer's improper actions or use, he may, but is not obliged, to offer the Buyer goods repair services, if there is an opportunity for this. The Seller will inform the Buyer about the possibility of product repair, costs, deadlines and other conditions in a separate message.

EXCHANGE AND RETURN OF GOODS IF THE WRONG GOODS ARE DELIVERED
12.1. If the wrong goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) working days, inform the Seller about this by e-mail. email nightriderslt@gmail.com

12.2. Upon receiving information about the delivered wrong goods, the seller undertakes to pick up such goods at his own expense and replace them with suitable goods.

12.2.1. In the event that the Seller does not have the ordered goods, the Buyer undertakes to return the undamaged and unused exchangeable goods to the Seller. After the product has been repaired and the Seller has assessed its condition, whether the product has not been used, is not damaged, and its appearance has not been otherwise affected, the money will be returned to the Buyer no later than within 5 days.

12.2.2. If the Seller determines that the returned item has been used by the Buyer, damaged or otherwise affected by its merchandise appearance and/or is no longer suitable for further use, the item cannot be exchanged and the money is not refunded. In this case, the Buyer has the right to keep the product, and the seller provides free delivery of the product. The buyer can refuse the opportunity to keep the used product, but the money is not refunded, the product is not exchanged and the shipping or other costs related to it are not compensated.
12.3. The procedure for returning goods and money is provided in Chapter 13 of the Rules.

GENERAL RULES FOR GOODS AND MONEY REFUND
13.1. The buyer has the right to apply directly to the Company, through the contacts indicated on www.nightriderslt.shop or by e-mail. by mail nightriderslt@gmail.com
13.2. All gifts that were presented together with the purchased product, if any, must be returned at the same time as the product purchased by the Buyer is returned.
13.3. When returning goods, the Buyer must indicate the sender's address and properly pack the goods so that they are not damaged during shipping. A product is considered properly packaged when it is placed in an additional outer packaging (boxed, bagged, wrapped in paper, etc.) and this packaging is tightly closed. If the returned goods are broken or fragile, they must be additionally protected from shocks by wrapping them in several layers of paper or bubble wrap and then placed in the outer package of the package. The Seller is not responsible for parcels sent by the Buyer in improper packaging, with an incorrect address, as well as if the parcels were lost or damaged during return to the Seller.

13.4. The Buyer can return the Goods by delivering them to the Company's headquarters or by sending them directly to the Seller. The goods must be returned to the Seller at the address specified by the Seller when contacting the Buyer regarding the return of the goods.
13.5. The money for the product is returned to the Buyer in the same way that the Buyer paid for the product at the time of its purchase, unless the Buyer and the Seller agree otherwise. In all cases, the Buyer has the right to demand that the money be returned to the bank account specified by the Buyer.

APPLICABLE LIMITATIONS AND PROHIBITIONS
14.1. The content and software of the Company's Online Store are the property of the Company and/or its partners, which are protected by applicable laws. Buyers, when using the Online Store, must not violate the rights and legitimate interests of the Company and use the Online Store in compliance with the requirements of legal acts, rules, prohibitions, instructions presented in the Online Store and any other legal requirements of the Company.
14.2. Buyers are prohibited from distributing, changing, illegally copying, printing or otherwise illegally using the information provided in the Company's Online Store (texts, images, brands, graphic design of the Online Store, software code, etc.) without the Company's written permission.
14.3. The trademarks used by the company are registered and the company has exclusive property rights to them. Buyers have no rights to use the Company's trademarks.
14.4. Buyers do not have the right to forge gift certificates, service coupons, copy them, or use them or acquire them in any other illegal way.
14.5. A buyer who has purchased services or a gift voucher from third parties does not have the right to make claims to the Company regarding the invalidity of the gift voucher, terms or conditions of delivery.
14.6. Buyers are subject to other restrictions, prohibitions, requirements and rules specified in these rules and in the Company's online store or other material published by the Company.

RESOLUTION OF OUT OF JUDICIAL DISPUTES

The Customer can submit his/her claims/requirements regarding the services provided by "NIGHTRIDERSLT SHOP" or purchased products directly:
15.1.1. email email nightriderslt@gmail.com

15.2. All disputes with the Company are resolved through negotiations. If it is not possible to resolve the disputes through peaceful negotiations, they will be resolved in accordance with the applicable laws of the Republic of Lithuania, regardless of possible conflicts with the provisions of the applicable laws.

Delivery & Return Policy

Be the first to know about nightriders news

MENIU

Categories

For Clients